Craig Dalley
Nature's Sunshine Products
Thought Leaders for 2012
Thought Leaders offer unique perspectives and provocative positions
and are recognized by peers for having innovative ideas. They discuss
why differentiation matters---not what the differentiation is or what
the product/service is. Their content actually moves the conversation
forward.
Thought leaders differentiate themselves based on the way they
think. It is someone who, if they do nothing else, makes you stop and
think - about your thinking and the possible different directions
that your thinking could take in order to find new solutions.
Speakers Connection is proud to represent Thought Leaders
for 2012. Invite one of our Thought Leaders to your
next event to challenge your thinking and find new solutions!
Blog
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ATT today announced a new TV app that gives customers convenient access to self-support information and tools for their AT&T U-verse TV service directly from their TV screen — another way AT&T is delivering a better experience to U-verse customers. … Continue reading
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The MSN’s Money Customer Service Hall of Shame is out and the top ten worst companies for 2011 is being led by Bank of America, who by the way, has been on the top ten list for the last 3 … Continue reading
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Pat Lencioni, author of Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty says the Atlanta-based restaurant company [Chick-fil-A] is known for extraordinary service and customer loyalty, as well as strong financial performance. Anyone who … Continue reading
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Micah Solomon, bestselling author-Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customers Service Organization, offers six action items that will set the stage for building true, bankable customer loyalty. In these still-shaky economic times, it’s important to find … Continue reading
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Jay Topper , SR VP- Customer Success, at Rosetta Stone says “Social media sites are indispensable for defining customer support and creating the processes that drive revenue and keep customers coming back. Successful customer retention and acquisition strategies are more … Continue reading
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The American Customer Satisfaction Index just released their latest survey indicating customer satisfaction is at a two-year low. Shep Hyken’s “Top Ten” list of customer service tips from his new book, “The Amazement Revolution” is a must read. Continue reading
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None compare in service and skill to the Speakers Connection Continue reading










